Rights in Materials
The Company owns the Services, all content (including, for example, audio, photographs, illustrations, graphics, other visuals, video, copy, software, etc.), code, data and materials on the Services, and the look and feel, design and organisation of the Services. This includes all intellectual property and proprietary rights to these materials. When you use the Services or download materials from the Services, you do not acquire any ownership of any such content, code, data or materials.
The Services are only for your personal, non-commercial use. You may not make any commercial use of the Services, or any content, code, data or materials on the Services, unless you have received our prior written permission.
Except as we expressly permit, you may not download, display, copy, distribute, modify, perform, transfer, create derivative works from, sell or otherwise exploit any content, code, data or materials on the Services. Doing so may violate or infringe copyright and other laws of the United States and other countries, as well as applicable local and state laws, and may subject you to liability for such unauthorised use.
The trademarks, logos, service marks, and trade names (collectively the 'Trademarks') displayed on the Services are registered and unregistered Trademarks of the Company (or other rights holders) and may not be used in any manner that is likely to cause customer confusion, or that disparages or discredits the Company or the applicable rights holder. You do not receive, by implication or otherwise, any licence or right to use any Trademark displayed on the Services without our prior written permission.
Use of the Services
Your account and password may be used to access any of the Services. Our single-sign-on service may enable you to access third-party services as well. You are responsible for your use of the Services and for any use of the Services made using your account. Accordingly, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorised use of your account and password or other User Information.
Our goal is to create a positive and safe experience when you and others use the Services. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you use the Services, you may not:
send unsolicited or unauthorised advertising or commercial communications, such as spam;
transmit any malicious or unsolicited software;
use any means to 'scrape', 'crawl' or 'spider' any web pages contained in the Services;
use automated methods to send more requests to the Company servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser; or
interfere with or disrupt the Services.
We reserve the right to suspend, refuse service and/or terminate access to the Services without prior notice for any user who violates these policies.
If you provide us with any ideas, knowledge, concepts, techniques, comments, criticism, reports or other feedback ('Feedback'), whether oral or written, we may use them for any purpose. We may do so without notice to you and without paying any compensation to you. All Feedback is and will be considered non-confidential and non-proprietary.
We may, at our own expense, assume the exclusive defence and control of any matter otherwise subject to compensation by you, and in such case, you agree to cooperate with our defence of such a claim.
Orders for Products and Services
We make certain products available for sale to visitors and/or registrants of the Services. Our policies for pricing, shipping, and returns, as well as information regarding limitations on the availability of certain products, are located at www.coway.com.
You may only order products if you are 18 years old or older or of the age of legal majority. If you place an order, you promise that you meet these requirements.
You agree to pay in full the prices for any purchases at the time of your online order by using any payment means acceptable to Company. You agree to pay all applicable taxes. If payment is not received by us from your credit or debit card issuer or its agents, you agree to pay all amounts due upon demand by us.
You may not resell any products purchased through or via any of the Services for commercial purposes.
Third-Party Websites and Applications
You may be able to access or use the Services from a third-party website, Internet resource, or software application ('Linked Sites'). You may also be able to access and use a Linked Site from a link available on the Services. We have no responsibility for Linked Sites. The inclusion of any link to such Linked Sites anywhere on the Services does not imply our endorsement, sponsorship, or recommendation of that site or of any Product or Service offered by that site. We do not promise that the contents of any Linked Site are accurate or compliant with local, state or federal laws, including any intellectual property laws. Your use of any Linked Site is at your own risk and you assume all responsibilities and consequences resulting from such usage.
As a convenience, you may use your account and password information to log-in to certain third-party websites and applications ('Third-Party Applications'). However, we do not share your log-in credentials or any other information with the providers of such Third-Party Applications. Your use of such Third-Party Applications will be governed by the applicable terms of service and privacy policies established by the third-party providers. We have no responsibility for such Third-Party Applications.
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND ALL SUCH WARRANTIES AND CONDITIONS ARE DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
WE MAKE NO WARRANTIES OR CONDITIONS WHATSOEVER REGARDING THE SERVICES, INCLUDING, WITHOUT LIMITATION, WARRANTIES REGARDING INFORMATION, CONTENT, AND MERCHANDISE AVAILABLE ON THE SERVICES; UPTIME OR UNINTERRUPTED ACCESS TO THE SERVICES; TITLE; NON-INFRINGEMENT; MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
WE DO NOT WARRANT THAT THE SERVICES OR THE CONTENT, FUNCTIONS, OR MATERIALS CONTAINED ON THE SERVICES WILL BE SECURE, UNINTERRUPTED, OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED.
Using the Internet may expose you to certain risks. We are not responsible for any viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Services or from downloading any materials, data, text, images, video, or audio from the Services.
We try to ensure that the information posted on the Services is correct and up to date, but it may not be. We may change any of the information provided on the Services at any time and without prior warning. We will not be liable for any inaccuracy or omission concerning any of the information provided on the Services or about any merchandise offered on the Services.
THE FOREGOING EXCLUSIONS OF EXPRESS AND IMPLIED WARRANTIES MAY NOT APPLY TO THE EXTENT PROHIBITED BY LOCAL LAWS. TO THE EXTENT THAT THE COMPANY MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY WARRANTY, THE SCOPE AND DURATION OF SUCH WARRANTY SHALL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAWS, NEITHER THE COMPANY NOR ITS AFFILIATES, NOR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT THAT THE COMPANY MAY NOT, AS A MATTER OF APPLICABLE LAW, LIMIT ITS LIABILITIES, THE EXTENT OF THE COMPANY’S LIABILITY SHALL BE THE MINIMUM PERMITTED UNDER SUCH AN APPLICABLE LAW.
YOU MAY NOT ACT AS A CLASS REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL, NOR PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, WITH RESPECT TO ANY CLAIM. CLAIMS MAY NOT BE ARBITRATED ON A CLASS OR REPRESENTATIVE BASIS. THE ARBITRATOR CAN DECIDE ONLY YOUR AND/OR THE COMPANY’S INDIVIDUAL CLAIMS. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.
This section limits certain rights, including the right to maintain a court action, the right to a jury trial, the right to participate in any form of class or representative claim, the right to engage in discovery except as provided in the arbitration rules, and the right to certain remedies and forms of relief. Other rights that you or the Company would have in court also may not be available in arbitration.
Coway IoT Terms of Service
Article 1. Purpose
The purpose of these Terms and Conditions is to stipulate basic conditions of rights and duties of Coway Co., Ltd. (hereinafter, 'the Company'), and Members and Customers for use of Coway IoT services.
Article 2. Definition of Terms
The terms used in the Terms and Conditions are defined as follows:
① 'Products' are defined as ‘all products allowed to supply Services manufactured and sold by the Company including air cleaners, water purifiers, bidets, mattresses, water softeners and air quality diagnosis devices’. The Scope of Products (devices) supplied by Services may be expanded or contracted dependent upon the circumstances of the Company.
② A 'Service' is defined as ‘services and their additional services that provide functions of device control, climate and air quality information and other content via linkage with Products installed at home or business place of the Member or the Customer and applications provided by the Company’.
③ A 'Member' is defined as ‘an individual who owns Coway IoCare Account, and uses Services provided by the Company for Products’.
④ A 'Customer' is defined as 'the purchaser of a Product (device) manufactured and sold by the Company upon rental or a lump sum payment basis'.
⑤ The 'Company' is defined as ‘Coway Co., Ltd. that provides a Member or a Customer with Services. Affiliates and overseas corporations (including branches) of the Company, or third party specified by the Company may, however, perform duties of the Company in accordance with these Terms and Conditions, or be beneficiary pursuant to these Terms and Conditions’.
⑥ An 'Affiliate' is defined as 'an individual or a corporation that makes use of a Service to provide the Member with information, content, software and solution Product of the Affiliate, dependent upon conditions stipulated in these Terms and Conditions'.
Article 3. Specifics of Services
① Services provided by the Company are as enumerated below. Specifics of Services are fully described on WEB or application of each Service:
– Customer who purchases a Product from the Company only is registered with the Purchaser Authority when registering a Product on a Service; and all other Members other than the Customer are registered with guest authority. When the Member registers a product on a Service with authority authentication number of the Product obtained from a Customer purchased Product, s/he is registered with authority of the number when entering the number.
– The Customer is entitled to change the authority settings for a Product on the product settings menu of the Service and assign an authority authentication number to a Member with guest authority. If a Member other than the Customer registers a Product, the device is only registered without authority.
– When a Member other than the Customer registers a Product, registration is made with guest authority or no authority, and the Member may request authority authentication from the Customer.
– If a Customer receives request for authority authentication for a Product not purchased by a Member when registering a Customer's Product, the Customer may authorise authentication after checking the information of the Member requesting authority authentication (phone number). If the Customer does wish to approve authority authentication, the request may be deleted on the product settings menu.
– Service of confirmation, control, checking and monitoring of conditions of Product installed at home or business place at local or remote distance, or via WEB or applications
– Service that real-time checks or automatically detects movement via senor embedded in Product, and provides alarms
– Services supplementing Services stipulated in each subparagraph above, of new Services
② Specifics and scopes of Services may vary upon countries and terminals, and country of supplying Services may vary upon functions. Services are in principle, provide round the clock.
③ When a Member operates a Product remotely, energy is consumed and operating a Product for an extended period of time means that there is a risk of fire, overheating or short circuiting of the Product. The Member is solely responsible for the risks, and the Company never bears responsibility for the risks.
④ Use of Service requires access to or connection with equipment via a mobile network or the Internet. The Member is solely responsible for expenses incurred from access to or connection with a mobile network or the Internet for use of Services.
⑤ It is allowed to automatically download and update software (including product firmware) used for Company services. The purpose of software updates is to improve capability, security and stability of service or product; however, bug fixes, improving the function of Services and Products, software updates, and improvement of functions (including entirely new versions) may be included. Automatic updates may continuously be provided even after the Member withdraws from service account as long as the Product is kept connected via a mobile network or the Internet.
⑥ Types and specifics of Services supplied by the Company may vary dependent upon in-house policies of the Company and its Affiliates.
Article 4. Service Provider
Services are available using Products from the Company supporting them, and Products linked with the Internet or an application for each Service provided by the Company. The Company may provide Services for Products of the Company.
Article 5. Service Fees
① Services provided by the Company are free. Use of Service may be converted into charged services upon change of policies of the Company, and additional services may be launched that is applied with service fees and conditions.
② When purchasing consumables of Product via Service, service fee is separately billed.
Article 6. Protection of Personal Information
① The Company is entitled to collect the least personal information required for use of Service by the Member upon the Member consenting. Laws and decrees for protection of personal information apply to collected personal information.
② The Company commits its best endeavours into protection of personal information of the Member. Refer to personal information treatment policies of the Company for further information on methods of protection and treatment of personal information of the Member by the Company.
③ The Member consents to collection and use of personal information in accordance with personal information treatment policies of the Company.
Article 7. Protection of Minors
① Use of Service by minor Members requires consent in advance from legal guardians (e.g. parents). Legal guardians of minor Members shall (i) monitor the use of the Service by the minor, (ii) bear all of risks and responsibilities relevant to use of the Service by minors, and (iii) guarantee correctness and trustworthiness of the information submitted by minor.
② If charged service is added to Service, legal agent may cancel use of charged services by minor. In such a case, legal agent shall prove identity of legal guardian of the Member to the Company and shall make cancellation indication with method allowed of confirmation and preservation. If a minor subscribes to membership with resident number of an adult or uses an adult's payment information without consent of the latter to make the Company falsely believe that such minor is competent for payment, cancellation of the charged service is not allowed.
Article 8. Requirements to Comply with when Using Service
① The Member shall comply with these Terms and Conditions, all guides provided to the Member by the Company, and all of laws and decrees applied to the Member.
② The Member shall use Service for personal and non-profit purposes in private place of the Member (e.g. at home). The Member must refrain from:
– Behaviour that may cause fault or interruption to Services
– Using Services for purposes other than those stipulated in the Terms and Conditions
– Breaching portrait rights, personal rights, intellectual property rights, honour rights, privacy rights or legal or contractual rights of a third party
– Using the Service for the purpose of property benefits to himself/herself or others, or to damage others
– Lending or transferring authority to use his/her Service, or assigning access authority to others, or embezzling the personal information of others
– Assigning authority to a third party for executing software or code using the Service, or distributing viruses or other malicious software and codes through the Service
– Avoiding technical protection action of the Company, or rendering such action impotent
– Using Services with automated tools other than software or hardware allowed by the Company without written consent
– Behaviour prohibited by the in-house guides of the Company and in applicable laws and decrees, or behaviour harming public order and standards of decency
Article 9. Ownership of Rights
① The Company (or a licensee of the Company) owns the intellectual property rights to the Service and any data included in it (including copyright, trademark rights, patent rights, utility model rights, design rights, database rights and trade secrets), and all of legal rights such as ownership and rights of use and profits. These include design, layout, logo, brand, apparent shape, expression and graphic of Service, including but not limited to software, documents and other data indicated on Service as well as all of information and data provided via Service.
② The Member is allowed to use Services within the scope explicitly permitted in accordance with the Terms and Conditions.
③ The Member shall not duplicate, redistribute or repost Services or let others use Services for commercial purposes without advance written consent of the Company or execution of agreement with the Company. Furthermore, Members shall not rent, lend, relicense, sell, transfer, lease or move Services.
Article 10. Limit on Responsibilities
① The Company neither guarantees nor verifies for any of the followings enumerated below for Service:
– Supply or non-interruption of supply round the clock or at certain timeframe; and safety or no error of contents of Service
– Compliance with of requirements of the Member, or satisfaction of capabilities or functions at certain level
– Safeguard against viruses, damage or other security intrusions. The Company, however, commits reasonable endeavours to protect Members from security instruction incidents at the current technology level.
② The Company is responsible for direct damages only out of damages incurred to the Member because of intentional or significant fault of the Company relevant to use of Service, and is not responsible for any other indirect, incidental, extraordinary or consequential loss.
③ The Company is not responsible for failure of use of Service or damages resulted from cause which the Member is solely responsible for such as violation of the Terms and Conditions or applicable laws and decrees.
④ The Company is not responsible for damages incurred by Members in case of failure in supply of Service due to Acts of God or similar force majeure.
⑤ The Service may contain contents, data, information, software or hyperlink provided by the Member or a third party. The Company has no control over this and does not guarantee or is not responsible for its legality or accuracy.
⑥ Information, documents, software and other data contained in the Service are provided ‘as is’ basis. The Company tries to provide precise and up-to-date data; however, is not responsible for error, defect or incorrectness of these data.
Article 11. Legal Relationship between Members, and between the Member and Third Parties
① The Terms and Conditions do not regulate the legal relationship between the Member and third parties; separate terms and conditions from third parties may apply to the Member.
② Members shall solely be responsible for responsibility for data exchange with other Members on the Services. The Company does not guarantee the accuracy or legality of information, data or other materials posted or exchanged by Members in relation to the Service and will not intervene in civil or criminal issues resulted from defamation or other illegal behaviour during use of Service between Members or between the Member and third parties and is not responsible for this.
Article 12. Posting of Advertisement
① Some Services are supported by advertising revenue. The Company may post advertisements and public notices on Services, add them to Products and WEB or applications provided by the Company, and may, provided the Member consented to receiving it, send this information via appropriate methods such as text messages and push notifications. The Member is entitled to request for termination of supply of such information to the Company via telephone or e-mail whenever s/he desires to do so.
② If information relevant to advertisement and public notice supplied by the Member and the Company is used, or communication or trade is attempted with advertisement owner, such issues shall fully be rested on responsibility between the Member and advertisement owner. Accordingly, the Company shall not bear any responsibilities or duties for this unless there is cause which the Company is responsible for.
Article 13. Interpretation of Terms and Conditions
Issues or interpretation not stipulated in the Terms and Conditions shall be interpreted in accordance with Coway IoCare-Terms and Conditions of Use by Member. Should theseTerms and Conditions and other individual terms and conditions such as Coway IoCare-Terms and Conditions of Use by Member deviate or conflict each other, these Terms and Conditions take precedent for Coway IoT Services.
These Terms and Conditions shall enter into force as of 20th December 2017.
IoCare Terms of Service
Article 1. Purpose
The purpose of Terms and Conditions is to stipulate rights, responsibilities, duties, and other requirements of COWAY Co., Ltd. (hereinafter, 'the Company') and members of the Company relevant to general services related to COWAY supplied by the Company (all of services supplied by or relevant to the Company.
Article 2. Definition of Terms
The terms used in the Terms and Conditions are defined as follows:
A 'Product' is defined as good manufactured sold by the Company.
A 'Service' is defined as 'various services supplied by the Company to Members, independent of which terminals the service is implemented by (including cable and wireless devices such as PCs and mobile phones)'.
A 'Member' is defined as 'a person who accesses a Company service, executes agreement of use with the Company for use of Service provided by the Company in accordance with these Terms and Conditions'
'ID' is defined as 'a mobile phone number, e-mail address and combination of letters and numbers specified and approved by the Company for identifying a Member and use of a Service'.
A 'Password' is defined as 'a combination of letters or numbers specified by a Member for checking identity of the Member with specified ID and protecting confidentiality'.
'Posting' is defined as 'all content posted by a Member while the Member uses Services, which includes code, letters, voice, audio, images and moving pictures, files and links posted by the Member on a Service'.
A 'Customer' is defined as 'the purchaser of a Product (device) manufactured and sold by the Company upon rental or lump sum payment basis'.
An 'Affiliate' is defined as 'a subsidiary company or contractor which executes an agreement with the Company and is capable of providing services to Members within a contracted scope'.
Article 3. Validity, and Posting and Amendment of Terms and Conditions
The Company shall post specifics of these Terms and Conditions on initial service screen or subscription screen to allow Members easily view and understand such specifics, and keep such Terms and Conditions posted to allow Members check the content of the Terms and Conditions after successful subscription.
The Company is entitled to amend the Terms and Conditions if required for operation of services unless such an amendment does not breach applicable laws and decrees. Validity of the amended Terms and Conditions applies to Members subscribed before the amendment also.
Should the Terms and Conditions be modified, the Company will specify an application date and the reason for amendment of the Terms and Conditions no later than seven days before applying the amended Terms and Conditions and will notify the Member of the amended Terms and Conditions, together with the Terms and Conditions as they stood prior to being amended, in accordance with the method stipulated in Paragraph 1. Should it be required to urgently amend the Terms and Conditions because of inevitable reason, the Company may immediately amend the terms and conditions, and makes public notification of such inevitable reason of amendment of the Terms and Conditions.
Should Members not explicitly decline the amended Terms and Conditions, and clearly notify the Company of this in accordance with the methods stipulated in the previous paragraph of this article, such member is assumed to agree to the amended Terms and Conditions.
A Member not agreeing application of amended Terms and Conditions is entitled to terminate use of service, and to withdraw his/her membership. Member continuously using service after amendment of the Terms and Conditions (after posting of notification and notice) is assumed to agree with the amended Terms and Conditions.
Article 4. Terms and Conditions and Rules
The Company may stipulate specifics of individual services, and post and notify separate terms and conditions, and polices dependent upon such services and their contents.
If applicable laws and decrees stipulate analysis of specifics not indicated the terms and conditions, such laws and decrees shall be observed.
Article 5. Subscription and Executing Agreement of Use
A Person who wishes to be a 'Member' (hereinafter, a 'Subscription Applicant') is allowed membership when the person makes application for subscription, and the Company accepts such application (upon execution of agreement) after making consent on the terms and conditions and personal information treatment policies of the Company.
A Member is allowed to use services only after acquiring authentication through authentication methods specified by the Company after providing the Company with personal information for identification of identity of Member. Should the Subscription Applicant fail in acquiring authentication via authentication methods specified by the Company, such a Subscription Applicant may be limited in which subscriptions and services they can access.
The Company shall, in principle, accept use of services for application by the Subscription Applicant. The Company may, however, not accept application or cancel or terminate a subscription (executing of agreement) even if successful subscription has been complete in any of the cases enumerated below:
– The Subscription Applicant experienced loss of membership pursuant to the terms and conditions; except s/he is allowed of subscription again by the Company.
– The Subscription Applicant uses information or title of others or provides false information.
– The Subscription Applicant fails in indicating mandatory information specified by the Company.
– The Subscription Applicant is not approved because of reasons that s/he is responsible for or makes an application by violating other specified conditions.
– The Subscription Applicant behaves in a manner which violates the Framework Act on Telecommunication, Telecommunications Business Act, Telecommunication Ethics Platform, Deliberation Provisions of Telecommunication Ethics Board, Computer Programs Protection Act, Personal Information Protection Act, Use and Protection of Credit Information Act, At on Promotion of Information and Communication Network Utilisation and Information Protection Act, and other applicable laws and decrees, and the Terms and Conditions.
Once accepting application for subscription in accordance with Paragraph 1, the Company is entitled to make request verification of the real name and authentication of identity of the Subscription Applicant through independent institutes dependent upon the types of Members and Services.
The Company may suspend approval of application for subscription, if the Company experiences insufficient systems for services, or technological or management troubles.
If application for subscription is denied or suspended in accordance with the provisions in Paragraphs 3 and 5, the Company shall, in principle, notify the Subscription Applicant of this.
Execution data of agreement of use shall be the date indicated on application procedures by the Company.
The Company may differentiate use of services for Members and different classes of Members dependent upon the policies of the Company in terms of hours of use, frequency of use, service menus, product registration methods and service contents.
The Company may impose limitations on Members' of use of services, or dependent upon classes of Members for compliance with regulations on classes and ages pursuant to Act on Promotion of Cinemas and Videos, and Juvenile Protection Act.
Article 6. Management of Member Information of Members
Member is entitled to read and correct his/her account information whenever needed through the personal information management screen.
If information is changed from information recorded when applying for subscription, Member shall notify such change to the Company via online media, email or other methods.
The Company shall not be responsible for any loss resulted from failure in notifying changes stipulated in Paragraph 2 to the Company.
The Member shall solely be responsible for management of his/her ID and password and shall not provide ID and password to third party.
The Company may restrict use of ID if the Member ID is probable of disclosure, is considered antisocial or damages social morals and good manners or is misunderstood as the Company or an administrator of the Company.
Should the Member recognise abuse of ID or password or use by third party, the Member shall immediately notify the Company of this, and follow guides or instruction of the Company.
The Company is not responsible for any loss resulted from failure in notifying such issue stipulated in Paragraph 6 by the Member to the Company or in following guide or instruction of the Company even if the Member notifies the Company of this.
When the Member purchases a Product (device) manufactured and sold by the Company, and registers a Product (device) on a Service, Member shall be authenticated in accordance with methods specified by the Company by making use of mobile phone number used by Member.
Company is entitled to use account information of Member such as name, and profile photos for services requiring account of the Company. The Company is also entitled to change previous name related to Member account of the Company for consistent indication of name of Member.
Article 7. Notice to Members
The Company may notify the Member by text message (SMS) or by e-mail form using the Member's account information (e.g. mobile phone number/e-mail address) unless specified in the terms and conditions otherwise. If such information is false or the Member fails to recognise the notice, or the notice is not transmitted due to trouble of management firm of information, the Company is not responsible for notification.
If the Company notifies an unspecified number of Members, the Company shall post such notification on bulletin board or initial screen of Service for seven days or longer, shall not be responsible for damage resulted from Member’s failure in reading posted notification.
The Company may provide information or advertisements deemed useful for Members via account information, and Members who do not wish to receive such information are entitled to decline to receive of such information on personal information management menu. The Company may, however, transmit public notice such as change of terms and conditions of membership, personal information treatment policies, and significant marketing policies that Member shall recognise independent from denial of receiving of Member.
Article 8. Duties of the Member
Member shall provide actual information of his/hers when subscribing (executing agreement), and immediately correct changes of such information, if any. Loss caused by failure in correction of change shall be borne by the Member.
Member shall not use ID or personal information of others.
Member shall comply with requirements stipulated in the terms and conditions and applicable laws and decrees and shall solely be responsible for any and all of losses resulted from negligent management of personal information.
Member shall monitor his/her ID for embezzlement by others from time to time, and immediately report probability of embezzlement or illegal use of ID to the Company, if detected.
Member shall solely be responsible for any and all of losses resulted from failure in normal termination (logout) after using service. Member shall also not use Services provided by the Company by making use of methods other than official methods recognised by the Company.
If Member detects a bug or Service defect while using the Service, the Member shall report it without delay, and shall not abuse the bug or Service defect.
The Member shall comply with regulations stipulated in the terms and conditions, guide on use, cautions relevant to Service, and other notices from the Company, shall not behave in a manner which may interrupt normal operation of Company business.
If a mobile phone number authenticated when registering a Product (device) on a Service is changed, the Member shall change the mobile phone number information on My Information, or Account Information menu.
Article 9. Duties of the Company
The Company shall not behave in a manner which violates the terms and conditions and applicable laws and decrees.
The Company commits its best endeavours to provide Members with consistent and stable Services.
The Company shall treat opinions or complaints raised by Member relevant to use of Service, if such opinions or complaints are recognised as being reasonable. Should the Company be, however, incapable of immediately addressing of such opinion or complaint, the Company shall notify the Member of reason and propose a schedule for addressing the complaint.
In case of acquisition, merger or disposal of assets of the Company, the Company keeps personal information secured confidentially and provides users with notice before personal information is transferred to another company using the personal information processing policies of that company.
Article 10. Supply of Services
Services provided by the Company are as enumerated below:
– Information via the Product after registering the Product (device) manufactured and sold by the Company, and services supplying contents (e.g. climate/air quality data) supplied by the Company
– Services additionally developed by the Company, or provided to the Member through execution of affiliate agreement with other companies
The Company may divide Services into certain scopes and specify the available times for Services in each scope. In such a case, the Company will notify the specifics of these in advance.
Services are in principle, provided around the clock.
The Company may temporarily stop supply of Services in cases of maintenance/inspection of information and communication systems such as computer, communication interruption or reasonable causes for management. In such a case, the Company will notify the Member of this using the methods stipulated in Article 7 Notice to Members. The Company may, however, notify Members if notice in advance is infeasible.
The Company may perform regular inspection, if required for supplying services, and regular inspection times will be notified on the service supply screen.
The Company may verify and utilise (store member information) information about mobile phone numbers and the Product (device) provided by the Member on the marketing information system of the Company when the Member purchases a Product (device) to authenticate the Customer's identity when a Member registers a Product (device) during use of a Service.
A third party may register a Product owned by a Customer by making use of a barcode and barcode number. Sensitive information for use of a Product (device) such as control is, however, disclosed at the Customer's discretion.
Article 11. Change of Services
The Company is entitled to change whole or part of services upon reasonable operation and technical causes.
If specifics, or method and time of use of Service are changed, the Company shall post reason of change, specifics of service to be changed, and supply date of changed services on initial service screen before such change.
The Company is entitled to correct, interrupt or change part or whole of services supplied to Member free, if required for polices and management of the Company, and does not compensate Member for this unless applicable laws and decrees stipulate otherwise.
Article 12. Limit on Services
Should a Member provide false information of mobile phone number and email address, Member shall solely be responsible for any loss incurred by the Member.
If separate authentication is required for use of a Service by a Member, the Company may demand that the Member undertakes separate authentication procedures before supplying Services.
The Company may limit or suspend use of Service by Members without notice in advance in any of the cases enumerated below:
– Embezzlement or false input of ID and personal information by the Member
– Abnormal behaviour, or violation of provisions
– Causing unpleasantness or damage to the Company or others by using abusive language on bulletin boards and other online spaces
– Abuse of bugs or defects of Service
– Violation of applicable laws and decrees by the Member
– Unjust registration of a Product (device) by the Member without consent of the Customer of a Product (device)
The Company will not compensate the Member for correction, interruption or change of part or whole of services supplied to the Member for free, unless applicable laws and decrees stipulate otherwise.
Article 13. Collection of Information
The Company collects and uses information for the purpose of supply, maintenance, protection and improvement of the Service provided to the Member, development of new services, and protection of the Member.
The Company may store or use a Member’s Product (device) information (barcode information and product registration information within Service) when Member registers a Product via a Service.
When a Member uses a Service, or registers a Product (device), usage information is automatically collected and stored.
The Company collects information of individual devices such as hardware model, operating system version, unique device identifier, and mobile network information (including mobile phone number).
The Member's subscription information may be used as account information of every Member supplied by the Company. Members may correct information for consistent indication on Service provided by the Company.
When Member makes inquiry via Service, the Company reserves communication records for facilitating resolution of trouble of Member.
Information of actual position of Members is collected and processed while Members use Services, and their position is identified by making use of diverse technologies such as IP addresses and GPS systems (e.g. peripheral equipment, Wi-Fi access points, and sensors supplying base station information).
If the Company uses a Member's information for purposes other than those stipulated in the terms and conditions, the Company must ask for the Member's consent via the Service.
The Company may manage (operate) personal information and Product (device) information at services managed by the Company located in multiple countries in the world and may process personal information and Product (device) information of users at servers located in areas other than country where the Member resides.
Article 14. Supply of Information
The Company may provide the Member with information determined necessary for the Member to use a Service as a notification, or via mobile phone, text message (SMS) or e-mail. The Member is, however, entitled to refuse receipt of a text message (SMS) or e-mail whenever required except information of transaction and reply to Customer enquiries pursuant to applicable laws and decrees.
The Company is entitled to post advertisement on service screen, homepage and e-mail in relevance with operation of Service. Member receiving email containing advertisement is entitled to request not to receive such emails from the Company.
The Member will not take any actions such as change, correction or limitation of posted materials or other information relevant to Service provided by the Company.
An Affiliate may read and store account information of Member by executing agreement with the Company, and utilise such information for marketing (e.g. DM) within contracted scope between the Company and the Affiliate. Information and roles of the Affiliate are stipulated in personal information processing policies, and the Affiliate shall comply with the policies.
Article 15. Third Party Services
The Company may link Service to social media or other functions and services (e.g. the website, plug-ins and widgets) provided by third parties. Furthermore, Member may log in to services provided by third parties through Service provided by the Company.
The Member may log in Service provided by the Company by making use of login service of Open ID provider. This login service provides options for sharing particular personal information such as name, profile photo, e-mail address and the Member's mobile phone number for the purpose of authenticating the Member's identity, account registration and login.
The Member may subscribe or log in services provided by third party by making use of member information of Service provided by the Company. These third part services provide option for authentication of Member and sharing of particular personal information with the Company.
When the Member uses the Company's account, the Company may indicate name and profile photo of the Company, and tasks performed on applications of Company or other companies linked with the Company account (e.g. review and reply) on Service provided by Company (including indication of advertisement or other commercial services).
Member may set his/her name and profile photo hidden from advertisement.
Article 16. Sharing the Company's Information
The Company does not share personal information with companies, organisations and individuals other than the Company except in cases enumerated below:
Personal information is shared with companies, organisations and individuals upon consent of Member. If it is required to share sensitive personal information, the Company must request the Member's consent.
If domain administrator manages accounts of the Company in lieu of the Company, domain administrator and reseller are entitled to access the Company account information of Member (e.g. e-mail address and other data).
The Company may prove personal information to subsidiary of the Company or trustworthy companies and individuals for performing personal information processing task of the Company in lieu of the Company while complying with personal information processing policies and other confidentiality and security-relevant provisions based on guides of Company.
The Company shares personal information with companies, organisations or individuals other than the Company if the Company believes access, use, reserve or disclosure of personal information are required for the legal purposes enumerated below:
– Compliance with applicable laws and decrees, regulations, legal procedures or forcible demands of government
– Executing service terms and conditions including investigation of violation of the terms and conditions of use
– Detection, prevention or resolution of fraud, security or technical trouble
– Protection of the Company, Member, and rights, properties and safety of general public from risk elements
– The Company may share information not allowed of identification of individuals with partners of the Company such as posting party, advertisement owner, and linked sites, and open such information to general public. For example, the Company may open information showing typical Service usage trends to the general public.
Article 17. Ownership and Limit on Use of Copyrights
Copyright and other intellectual property rights of works developed by the Company are owned by the Company; Members shall not use information obtained during use of services for commercial purposes with processing, duplication, publishing, distribution, broadcasting or sales, or provide such information to third party without consent of the Company in advance.
Rights and responsibilities of posted materials developed by the Member are owned by the Member; the Company shall not use such materials for commercial purposes within service scope or provide them to third party without consent of Member.
The Company may delete posted materials developed by the Member including content, design, diagrams and symbols in any of the cases enumerated below without notice in advance:
– Contents slandering other members or companies, or damaging reputation by defamation
– Contents harming public orders, and social morals and good manners
– Contents recognised collateral with criminal behaviour
– Contents breaching copyright and other rights of the Company and third parties
– Unidentified or false information
– Posting for the purpose of advertisement
– Misrepresenting administrator or responsible staff of the Company
– posting not compliant with the nature of bulletin board
– Violation of applicable laws and decrees
Loss of trouble resulted from posting and information of Member shall be borne by the Member, and the Company is not responsible for such loss of trouble.
Should claim, lawsuit or conflict be raised by third party against the Company due to posting of Member, the Company shall bear all of expenses incurred from resolution of these, and defending the Company. If the Company compensates a third party, or damages must be paid by the Company, the Member shall reimburse the Company for the compensation or damages.
Article 18. Termination of Agreement and Withdrawal from Membership
The Member is entitled to apply for termination of agreement or withdrawal from membership via the Customer Centre in Service, or the My Information Management menu whenever s/he desires to so, and the Company shall immediately treat such application pursuant to provisions in applicable laws and decrees.
When the Company terminates an agreement, all Company data is eliminated immediately upon termination of agreement except that the Company shall reserve membership material shortages and obsolete items of system of the Company pursuant to applicable laws and decrees, and Company personal information processing policies.
If the Member does not visit Service for one year after the date of last visit, the Member is classified as a dormant member (dormant account) pursuant to Act on Promotion of Information and Communication Network Utilisation and Information Protection Act.
When the Member classified as a dormant member visits Service within further one year, classification as a dormant member is cancelled; Otherwise, such a Member is automatically withdrawn from membership, and personal information of such a Member is disposed in accordance with the personal information processing policies.
The Company is entitled to make forced withdrawal or interrupt use of Service without notice in advance, if the Company falls into any of the cases enumerated in Article 5, Paragraph 3.
Article 19. Personal Information Processing Policies
The Company protects personal information of the Member, notifies such protection in form of personal information processing policies, and commits its endeavours into protection of personal information of the Member.
Article 20. Compensation of Damages and Immunity
The Company shall be free from responsibilities of indemnification and compensation for any damage incurred to the Member relevant to use of free Service, unless the Company is not responsible for intentional or critical faults.
Should the Company stop operation of Service due to causes such as Acts of God, emergency situations or other equivalent event, Company is exempted from responsibility for trouble incurred to Company because of interruption service, and is not responsible for interruption of use of service resulted from causes that the Company is responsible for.
The Company is entitled to perform diversity of advertisement activities to the Member for operation of Service. The Company is not responsible for damages to the Member by advertisement owner, not by Company.
Company is not responsible for damage resulted from use of the Member by violating the terms and conditions or applicable laws and decrees such as direct transaction, or damage caused by fault of Company such as negligent understanding of methods of use, failure in checking notification, or input of incorrect information.
Article 21. Resolution of Dispute and Jurisdiction Court
Lawsuits between the Company and the Member are handled pursuant to the laws of Korea.
The Company accepts and treats inconvenience, complaints and other opinions from members relevant to personal information management and use of service via homepage, e-mail, phone and letters.
The Company and the Member are entitled to submit application for resolution of conflicts, if any, to Personal Information Conflict Resolution Board for rapid and effective resolution of conflict.
Any lawsuits from conflict on use of services shall be brought to Seoul Central Regional Court, or other courts pursuant to Civil Procedure Act of Korea.
The terms and conditions may be provided in Korean, and versions translated into foreign languages (languages of countries where COWAY products are marketed such as English, Mandarin, and Malaysian). If there is a difference between the Korean version and the translated version (within scope allowed by applicable laws and decrees), the Korean version takes precedent over the translated version.
Article 22. Payment of Online Fee Billing
A Member using goods or services supplied by the Company may make payment of monthly fees for products or services from the Company with any of the payment methods; payment by credit card, or real-time bank transfer.
Company provides payment service by making use of the payment amount deposit service of KCP. Payment amount deposit service providers may, however, vary dependent upon Service provided by Company, or county of supply of Service.
Article 23. Online Service and Product Registration of WEB/App
The Member may receive free Services from the Company by installing WEB or an app provided by the Company. Some of services may, however, be limited for customers other than those of Products manufactured/sold and serviced by the Company.
The Terms and Conditions for use of position-based services apply if the Member provides position information for the purpose of position-based services outside of services provided by the Company.
The Member may remove service apps by mobile communication whenever s/he desires to do so.
Information and services may be limited if the Member is not a Customer when the former registers a Product.
If a Member who is not a Customer enters an authority authentication number obtained from the Customer when registering product, the Member is allowed to use Services and Products within the scope approved by the Customer.
A non-purchasing Member of all Company Products may register products (devices); Basic authority is assigned to the non-purchasing Member when registering for use of basic contents services provided by Company. The Customer may, however, prevent non-purchase of using basic contents services out of Services, and the non-purchasing Member may make a request for authority for registered Products (devices) to the Customer.
The Customer may manage authority authentication number for use after registering Products (devices) on Services and assign such number to non-purchaser; the Customer is solely responsible for supplying the authority authentication number.
These Terms and Conditions shall enter into force as of 20th December 2017.
These Terms and Conditions shall be complied with by Coway Integrated Member or Airmega Member who subscribes to Company Services after authentication of Coway Integrated Member and Airmega Member pursuant to these Terms and Conditions.
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